| A technology plan for a business organization can be thought of as a document, action and then process. A document is prepared to represent the accumulation of best thinking in a business environment for the purpose of studying technology infusion and recommending direction for the future in technology. The action part describes the implementation and the results. Any
new technology implemented involves the interaction between the business organization and
its customers. Process is the part that continuously updates this interaction.
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Many technology plans often ignore innovation and advancements in computer technology. Even the plans that emphasize computers, unfortunately focus on technology but on application. A bold technology plan has the potential of building, strenghthening and sustaining customers through computer enhanced business applications. |
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| Effective technology plans should be short term and should focus on the outcome. Effective technology plan stress integration of technology into the business objectives and focuses on customers. | |
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| E-Business | |
| Technology Planning | |
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